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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leslie Dixon

October 5, 2023

5  out of  5 rating by Leslie Dixon
"I thank State Farm for all the work and support they have put into filing my claim, providing a rental and overall satisfaction in knowing that I have the best coverage."
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Arielle Pascascio

October 5, 2023

5  out of  5 rating by Arielle Pascascio
"I LOVE Tracy Walker State Farm! They have incredible customer service and you feel apart of their State Farm family."
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Peggy Davis

August 2, 2023

5  out of  5 rating by Peggy Davis
"Tracy and her state are very knowledgeable for the proper insurance coverage for your needs. Great Service."
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Solgrid

August 1, 2023

5  out of  5 rating by Solgrid
"Great insurance agent"
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Shon Marshall

March 26, 2023

5  out of  5 rating by Shon Marshall
"Tracy Walkers Agency continues to give impeccable service. It doesn’t matter who answers the phone ☎️, they all give you an everlasting impression and such a great VIP Status!! I also have referred my family to agency and they love THE TRACY WALKER AGENCY experience.♥️♥️"
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Juan Contreras

March 21, 2023

5  out of  5 rating by Juan Contreras
"Tracy Walker and her team are amazing! They provide me with all my personal insurance needs from vehicle to home coverage as well as business, vehicles, and properties! They helped me find the best rates with the best coverage and saved me thousands a year! I highly recommend this agency they really treat you as family and check up on you to make sure everything is going OK. Couldn’t ask for better customer service thank you Tracy Walker, and team!"
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Leslie Garcia

March 20, 2023

1  out of  5 rating by Leslie Garcia
"Do not recommend this agent/group in specific. Since November, when I first became insured with SF, it has been nothing but awful. My rate has yet to be what was promised. In the beginning, my sisters DL info was put incorrect into their system, which no one verified till days after a our insurance policy began, which made our insurance go up by an insane amount. The office put the blame on someone else in a different department. Since then, every month our payment is higher that what promised because of “policy changes”. Wanda, the direct person who has been handling my insurance is honestly so unpleasant to talk She talks to you as you’re a bother. The manager Melissa, emailed me last month to discuss the issues, but never called. I spoke to Wanda a couple hours ago, she told me she’d have Melissa call me, urgently. She didn’t. She instead sent me a lengthy email, stating she’d be out the office soon and would call me tomorrow. Avoid this group."
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Robert Wolter

March 16, 2023

5  out of  5 rating by Robert Wolter
"I highly recommend TW State Farm and her great team of staff members. A young lady with no insurance or driver's license hit my wife's car at an intersection. After reporting it to SF, I got a call from Denise in the local office and she walked us through the process of getting it repaired. Great service that is much appreciated during frustrating times!"
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David Lueck

March 16, 2023

5  out of  5 rating by David Lueck
"Denise and Kris are both OUTSTANDING at their job and are amazingly helpful! Denise is the most energetic, amazing person I've ever met, love her so much! Anything insurance call Denise!"
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Chinyere Nwosu

March 14, 2023

5  out of  5 rating by Chinyere Nwosu
"I cannot speak highly enough for this particular State Farm branch!! The 4.9/5 star rating is NOT a hoax! They have given some of the absolute BEST customer service I’ve EVER received. Justin in particular is AMAZING! He has been my car insurance agent since getting my own policy at the age of 22 and I am turning 26 in a couple of months. Denise Martinez is also such a joy to speak with. Both her and Justin always take great care of me. I have now made my dad a believer as well after he made the switch from a different State Farm branch to the Tracy Walker branch. Tracy Walker now takes care of my entire family. If you’re in the market for a new insurance company/insurance company branch, look no further than Tracy Walker! Her and her team are absolutely fabulous!!!"
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Pat Hood

February 7, 2023

5  out of  5 rating by Pat Hood
"We have been with Tracy Walker for 10 years. They are tops. The whole staff have been so responsive to us. Always a quick response to our questions and a friendly voice when we call. Kris has helped us so much with our property insurance as well as our auto insurance. We highly recommend them."
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M E McLaughlin

December 22, 2022

5  out of  5 rating by M E McLaughlin
"Really terrific, specific help. Quick responses to questions, and they pay attention to your specific needs. I've been using them for several years now and my business and I are both very happy."
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Megan Hitchcock

November 12, 2022

5  out of  5 rating by Megan Hitchcock
"Tracy is THE State Farm Agent to go to. Spend five minutes with her and you’ll know that she’s an incredible person with a huge heart. She has your best interest at heart and loves what she does! Looking for a fantastic Agent?? Someone that will go above and beyond?? Call Tracy! Justin with her office is great, too!! If you’re a business owner and you want the best business coverage, call the office… he will help you out!"
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Scott McClellan

September 2, 2022

5  out of  5 rating by Scott McClellan
"Tracy and Staff are hands down the best in the industry... Highly Recommend you reach out to experience it yourself.. Scott New Texas Resident"
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Sharmeen Baria

August 26, 2022

5  out of  5 rating by Sharmeen Baria
"Tracy Walker and her team are outstanding in every way. Great customer service each and every time. They make you feel like you are family and make it a point to go above and beyond to earn their customer's trust."
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April Harvey

August 23, 2022

5  out of  5 rating by April Harvey
"The Walker Insurance Agency and everyone there is fantastic! I have been with their State Farm office for many, many years and trust them with everything! They are pretty much family and I could not be more grateful for all they do to make sure we are taken care of!"
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Donna Gibbs

July 12, 2022

5  out of  5 rating by Donna Gibbs
"I had the pleasure of speaking to Tish for an auto quote and was very pleased with her professionalism and being able to explain the various factors of an auto policy. I felt as if I was speaking to a family member who had my best interest at heart when determining what policy fits my needs."
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Kierra Smith

July 7, 2022

5  out of  5 rating by Kierra Smith
"Excellent Services, I was very pleased, great prices!! Wanda is amazing, I loved her service!"
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Krisi Turner

May 5, 2022

5  out of  5 rating by Krisi Turner
"Great people work there."
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Lena Wilkens

March 25, 2022

5  out of  5 rating by Lena Wilkens
"Great service and pricing. Marcela had our policy back in no time and was wonderful to work with. Five stars! Would recommend this agency for all of your insurance needs."
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james jones

March 8, 2022

5  out of  5 rating by james jones
"Great agency, very helpful. Highly recommend"
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Nelia McWashingtonMoultry

January 20, 2022

5  out of  5 rating by Nelia McWashingtonMoultry
"True professionals!! It means so much to have an agent that truly takes great care of your insurance needs! Justin is detailed/ knowledgeable!He was able to make the recommendation of coverages ( that we thought we had on our previous policy)and still saved us $$ ,now that’s impeccable -professional customer service! Tracy Walker State Farm Agency is exactly what Sugar Land needs.This agency is the true meaning of “team work” Thanks Justin , Wanda and team !"
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Pratik Palchaudhuri

January 14, 2022

5  out of  5 rating by Pratik Palchaudhuri
"Wanda has always been amazing to work with! Have been with them for over 10 years. Never had an issue and always helped me when needed. Can’t go wrong."
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Thu

October 27, 2021

5  out of  5 rating by Thu
"Tracy and her Team does such a great job with taking care of customers! Good Folks that care for your needs and truly are professionals!"
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Monty

October 27, 2021

5  out of  5 rating by Monty
"I highly recommend getting your home and auto insurance from Tracy Walker State Farm! Justin, Denise and the team take great care of their customers. They're professional and responsive and are a pleasure to work with!"