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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlton Franks

June 5, 2024

5  out of  5 rating by Carlton Franks
"Great communication and updates"
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Matthew Pollak

May 22, 2024

5  out of  5 rating by Matthew Pollak
"Rachel Mangum was extremely helpful in finding us a homeowners policy !"
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Jacob Brownson

May 21, 2024

5  out of  5 rating by Jacob Brownson
"Great company and friendly staff, saved us money beyond original estimate!"
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Lucille Martin

May 2, 2024

5  out of  5 rating by Lucille Martin
"WANDA and joni were the best... worked with me on life insurance... answered alot of questions , very effectively, understood everything... I'm so thankful for those two... best place I've ever found to deal with.. so helpful and they are so caring about you."
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Andrea PB

April 30, 2024

5  out of  5 rating by Andrea PB
"In the past, reaching insurance companies often involved long phone calls and navigating through numerous automated prompts. However, with Tracey Walker's Insurance Agency, and specifically Rachel Mangum's exceptional customer service, that inconvenience is virtually eliminated. Rachel is always just a text, or a quick email away; promptly answers all my questions. I recently got hit by a car and the personal attention I received from her was superb. It felt like a friend was guiding me through every step of the process. What could have been a tedious procedure was made easy by her. Overall, choosing State Farm has been a great decision. I initially tried it out, and now I wholeheartedly recommend it to all my friends and family, especially if they can work with Rachel."
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Rick Martin

March 25, 2024

5  out of  5 rating by Rick Martin
"Tracy is simply the best ~"
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Sheila Garcia

March 12, 2024

5  out of  5 rating by Sheila Garcia
"It is incredulous to me that we are so recently out of a worldwide pandemic that took thousands of lives, and in general, people aren't sure they need life insurance. I lost several family members to covid and none of their loved ones were protected from funeral costs because they weren't prepared. I'm not someone who can afford an extensive and expensive policy, though, and decided to be as transparent as possible with Rachel Mangum, an agent at this State Farm. After asking my specific needs she knowledgeably helped walk me through several options, all of which would fit my essential requirements AND my budget! Life insurance doesn't have to be scary to talk about, nor does it have to break the bank! Just call this place and speak with Rachel! She'll help you sleep better at night."
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Jocelyn Jackson

March 8, 2024

5  out of  5 rating by Jocelyn Jackson
"We have had a wonderful experience working with this agency. Very personal and informative throughout the process of switching over. Working with Melissa has been a great experience. Definitely 5 out of 5 stars!"
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Sharmila Singh

March 7, 2024

5  out of  5 rating by Sharmila Singh
"Excellent service!! Worked with me and was very patient !! Highly recommend!!"
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Mike Whang

March 7, 2024

5  out of  5 rating by Mike Whang
"Tracy and her team were able to save my family a good chunk of money on our auto insurance. They're always accessible and helpful!"
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Patricia Johnson

March 7, 2024

5  out of  5 rating by Patricia Johnson
"Wanda Jay is a very professional, knowledgeable and efficient insurance agent. Her customer service is stellar and top tier! She’s great at following up and keeping her clients in the loop about what producers will work best for their lifestyles. It’s a pleasure to have her as an agent and friend! We love you Wanda Jay!"
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kiran k

February 26, 2024

1  out of  5 rating by kiran k
"Experience had been great (With Wanda) until I made a cash payment with another agent (Chris) and my cash payment was misplaced. The office manager gave me the runaround about the cameras: to me-she didn’t have access; to the officer- she didn’t see me in the camera and that cameras don’t record. So why have cameras? I have gone to your office 3 times. Your agent, Chris was so defensive and denied recognizing me, which is understandable that he sees 1000s of customers."
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Leslie Dixon

October 5, 2023

5  out of  5 rating by Leslie Dixon
"I thank State Farm for all the work and support they have put into filing my claim, providing a rental and overall satisfaction in knowing that I have the best coverage."
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Arielle Pascascio

October 5, 2023

5  out of  5 rating by Arielle Pascascio
"I LOVE Tracy Walker State Farm! They have incredible customer service and you feel apart of their State Farm family."
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Peggy Davis

August 2, 2023

5  out of  5 rating by Peggy Davis
"Tracy and her state are very knowledgeable for the proper insurance coverage for your needs. Great Service."
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August 1, 2023

5  out of  5 rating by Solgrid
"Great insurance agent"
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Shon Marshall

March 26, 2023

5  out of  5 rating by Shon Marshall
"Tracy Walkers Agency continues to give impeccable service. It doesn’t matter who answers the phone ☎️, they all give you an everlasting impression and such a great VIP Status!! I also have referred my family to agency and they love THE TRACY WALKER AGENCY experience.♥️♥️"
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Juan Contreras

March 21, 2023

5  out of  5 rating by Juan Contreras
"Tracy Walker and her team are amazing! They provide me with all my personal insurance needs from vehicle to home coverage as well as business, vehicles, and properties! They helped me find the best rates with the best coverage and saved me thousands a year! I highly recommend this agency they really treat you as family and check up on you to make sure everything is going OK. Couldn’t ask for better customer service thank you Tracy Walker, and team!"
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Leslie Garcia

March 20, 2023

1  out of  5 rating by Leslie Garcia
"Do not recommend this agent/group in specific. Since November, when I first became insured with SF, it has been nothing but awful. My rate has yet to be what was promised. In the beginning, my sisters DL info was put incorrect into their system, which no one verified till days after a our insurance policy began, which made our insurance go up by an insane amount. The office put the blame on someone else in a different department. Since then, every month our payment is higher that what promised because of “policy changes”. Wanda, the direct person who has been handling my insurance is honestly so unpleasant to talk She talks to you as you’re a bother. The manager Melissa, emailed me last month to discuss the issues, but never called. I spoke to Wanda a couple hours ago, she told me she’d have Melissa call me, urgently. She didn’t. She instead sent me a lengthy email, stating she’d be out the office soon and would call me tomorrow. Avoid this group."
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Robert Wolter

March 16, 2023

5  out of  5 rating by Robert Wolter
"I highly recommend TW State Farm and her great team of staff members. A young lady with no insurance or driver's license hit my wife's car at an intersection. After reporting it to SF, I got a call from Denise in the local office and she walked us through the process of getting it repaired. Great service that is much appreciated during frustrating times!"
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David Lueck

March 16, 2023

5  out of  5 rating by David Lueck
"Denise and Kris are both OUTSTANDING at their job and are amazingly helpful! Denise is the most energetic, amazing person I've ever met, love her so much! Anything insurance call Denise!"
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Chinyere Nwosu

March 14, 2023

5  out of  5 rating by Chinyere Nwosu
"I cannot speak highly enough for this particular State Farm branch!! The 4.9/5 star rating is NOT a hoax! They have given some of the absolute BEST customer service I’ve EVER received. Justin in particular is AMAZING! He has been my car insurance agent since getting my own policy at the age of 22 and I am turning 26 in a couple of months. Denise Martinez is also such a joy to speak with. Both her and Justin always take great care of me. I have now made my dad a believer as well after he made the switch from a different State Farm branch to the Tracy Walker branch. Tracy Walker now takes care of my entire family. If you’re in the market for a new insurance company/insurance company branch, look no further than Tracy Walker! Her and her team are absolutely fabulous!!!"
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Pat Hood

February 7, 2023

5  out of  5 rating by Pat Hood
"We have been with Tracy Walker for 10 years. They are tops. The whole staff have been so responsive to us. Always a quick response to our questions and a friendly voice when we call. Kris has helped us so much with our property insurance as well as our auto insurance. We highly recommend them."
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M E McLaughlin

December 22, 2022

5  out of  5 rating by M E McLaughlin
"Really terrific, specific help. Quick responses to questions, and they pay attention to your specific needs. I've been using them for several years now and my business and I are both very happy."
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Megan Hitchcock

November 12, 2022

5  out of  5 rating by Megan Hitchcock
"Tracy is THE State Farm Agent to go to. Spend five minutes with her and you’ll know that she’s an incredible person with a huge heart. She has your best interest at heart and loves what she does! Looking for a fantastic Agent?? Someone that will go above and beyond?? Call Tracy! Justin with her office is great, too!! If you’re a business owner and you want the best business coverage, call the office… he will help you out!"